TERMS & CONDITIONS

1) CHILD DISCOUNTS

Child discounts apply from two full-paying people in the room.

0-3 years = free-of-charge
4-9 years = 50%
10-15 years = 30%

Children younger than 15 years old pay no visitor’s tax.

2) SHORT STAY SURCHARGE

For stays of up to 4 days, a short stay surcharge of 10% will apply.

3) TERMS OF CANCELLATION

The general terms and conditions of business for the hotel industry apply to our house AGBH 2006.
In case of late arrival or early departure we charge the room price. We recommend you to get a travel cancellation insurance.

NEW! Changed cancellation conditions for direct bookings through the hotel for winter 20/21.

 Due to the situation with Covid-19, we have reduced our FREE cancellation period to 1 month before arrival, thereafter the Austrian hotel contract conditions apply:

– 70% of the total price up to 1 week before the day of arrival
– In the last week before the day of arrival 90% oft he total price

NOTE! Should there be a new shutdown because of Covid-19 (closed borders / hotels / ski area, official travel warning) the booking can be cancelled for free of charge. A deposit already paid will be refunded.

4) TRAVEL INSURANCE:

Cover yourself by booking travel insurance the easy way, together with your holiday booking. The reliable choice for your holiday.
Though still existing pandemic status the European Travel Insurance covers in case of Corona illness since May 29th 2020. More detailled information on this courtesy you will find HERE
Check premiums and book HERE

5) PAYMENT

You can pay your room bill by cash, debit card or credit card (Visa and Mastercard).

6) RESERVATION – PRE-PAYMENT

For a binding reservation, we ask for a free-of-charge deposit of EUR 400.00 per room or EUR 1,000.00 per apartment.
Please transfer your deposit to the specified account within 7 days:

Sparkasse Imst, Ischgl Branch
IBAN: AT502050200500002530
BIC (=SWIFT-Code): SPIMAT21

7) ARRIVAL

CHECK-IN from 3pm, CHECK-OUT by 10 am.

If you are arriving after 8pm, please inform us by email or telephone under +43 (0) 5444 5262.
In case of early departure or late arrival, the room rate will be charged for the respective booked days.

We always try to accommodate your room requests, but cannot confirm this.

8) PETS

Sorry, no pets allowed.

9) PARKING

There is one free parking space per room or two free parking spaces per apartment in the CCTV-monitored
parking garage in the centre, about 150m from the hotel.
For additional parking, we charge EUR 10.00 per day.

10) SKI PASSES

You can collect the ski passes directly from our reception. This saves unnecessary waiting times at the cable car.
Please note that ski passes can only be collected in exchange for cash payment.

11) NON-SMOKERS

Please note that our rooms are non-smoking.