TERMS & CONDITIONS

1) CHILD DISCOUNTS

Child discounts apply from two full-paying people in the room.

0-3 years = free-of-charge
4-9 years = 50%
10-15 years = 30%

Children younger than 15 years old pay no visitor’s tax.

2) SHORT STAY SURCHARGE

For stays of up to 4 days, a short stay surcharge of 10% will apply.

3) TERMS OF CANCELLATION

The Austrian hotel regulations apply. Room cancellations are only valid when made in writing.

– Up to 3 months before arrival free-of-charge
– 3rd – 1st month before arrival 40%
– 1 month to 1 week before arrival: 70% of the total amount
– Less than 1 week before arrival: 90% of the total amount

Cancellations are only valid when made in writing and must be confirmed by us.
We recommend that you take out travel cancellation insurance. You can find more information at the following link www.europaeische.at.
Please note that unless cancellation is made on on time, we will retain the deposit as a cancellation fee.

4) PAYMENT

You can pay your room bill by cash, debit card or credit card (Visa and Mastercard).

5) RESERVATION – PRE-PAYMENT

For a binding reservation, we ask for a free-of-charge deposit of EUR 400.00 per room or EUR 1,000.00 per apartment.
Please transfer your deposit to the specified account within 7 days:

Sparkasse Imst, Ischgl Branch
IBAN: AT502050200500002530
BIC (=SWIFT-Code): SPIMAT21

6) ARRIVAL

CHECK-IN from 3pm, CHECK-OUT by 10 am.

If you are arriving after 8pm, please inform us by email or telephone under +43 (0) 5444 5262.
In case of early departure or late arrival, the room rate will be charged for the respective booked days.

We always try to accommodate your room requests, but cannot confirm this.

7) PETS

Sorry, no pets allowed.
8) PARKING

There is one free parking space per room or two free parking spaces per apartment in the CCTV-monitored
parking garage in the centre, about 150m from the hotel.
For additional parking, we charge EUR 10.00 per day.

9) SKI PASSES

You can collect the ski passes directly from our reception. This saves unnecessary waiting times at the cable car.
Please note that ski passes can only be collected in exchange for cash payment.

10) NON-SMOKERS

Please note that our rooms are non-smoking.